Private Moments at AlteredPerception
October 03, 2003
Communication is Divine

I'm not going into work until late today. I brought work home that I have to get finished and actually doing my work at work doesn't seem to be possible lately.

So I told them yesterday they probably won't see me before noon today. Which no one remembers and I'm sure they are paging me for phone calls and stupid shit as I type this sitting here in front of the PC in my t-shirt and Medusa hair.

I already know at 9:35am my phone will ring and someone will be wondering if "I'm ok?". Heh. They really mean "Where the fuck are you and when are you going to get your ass in here and handle the bullshit?". Uh-huh.

Communication at work sucks. The biggest reason is our antiquated phone system. Our facility is three floors, there are 14 different offices spread out the facility. Five nursing units and six dining rooms. Not to mention enough patient rooms to house 160. We do not have voice mail and we do not page overhead, so if you page someone it only comes out through the phone speakers. So if you are not by a phone and someone needs you, you have a phone call etc., you'll never get it. To make matters even more fucking annoying, the phone is constantly blasting someones name or someone blaring through the intercom and listening right into a conversation you might be having in private. The only option is to take the phone off the hook. When I am finally in my office...you bet your sweet ass I do.

Mega time is wasted on finding someone to obtain info or disperse it. This is driving me fucking insane.

To upgrade our phone system will cost along the lines of $20,000. As far as I'm concerned this is chump change in comparison to the benefits. I actually think in lost time this could be recouped in 30 days, if not less. But spending $20,000 to upgrade a phone system is not on the "Raping a Facility" action plans.

So anyway by the time I get in at noon, I'll have at least 25 staff, patients and family members pissed off at me because:

1. They were on hold for 20 minutes waiting for me to answer my page this morning.

2. No one told THEM I was coming in late today.

3. It must be nice to be the boss and only work a half a fucking day, why they are there doing all the work.

Heh.

Posted by Dawn at 08:40 AM | Comments (5) |
Read more in Work
Comments

Isn't it amazing how the employees keep track of when the boss is NOT at work, but rarely note that she worked 14 hours yesterday? Soldiers are the same way.

Posted by: Sgt Hook at October 3, 2003 12:46 PM

Heehee - I have those days often - only our communication isn't antiduated. I've been hooked up with a paging cellphone and emailing PDA. UGH! So I have no excuse to not answer the frantic *Beep* Beep* Beep* when one of my minions have a crisis.

Maybe I'll leave early today.......

Posted by: Mala at October 3, 2003 02:20 PM

I have a cellphone but unless I'm ordering take-out it stays in the glovebox. and I've never understood having a pager if you have a cellphone? And on a personal note I love it when the boss's are gone, I can get shit done. plus if shit gets that bad, the Man knows the bar number.

Posted by: greg beck at October 3, 2003 03:27 PM

I work on call a lot so they gave me a nextel radio so they can get me anytime anywhere. When I'm in my office which is in the basement of the building the radio will not recieve at all. Completely a dead area. Makes no sense at all. But I carry it around anyway, go figure.

Posted by: Grey Biker at October 3, 2003 07:36 PM

I just have a cell phone, which I usually keep off. The last two weekends when I go to sleep..I unplug the phone. I think I'll do that again this weekend. I have a nurse manager on call for staffing crisis, any other crisis they are supposed to call me. Not a hell of a lot I can do 30 miles away. By the time I get there, it's usually solved.

Posted by: Dawn at October 3, 2003 07:41 PM

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